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1. Introduction

This Privacy Policy explains how Nani.Care collects, uses, and protects user data. By using our platform, you consent to the data practices outlined here.

2. Information We Collect

Nani.Care collects the following information from users:

  • Personal Information: Name, surname, contact details, location, certifications, CV, and references.
  • Usage Data: Information on how you use the platform, including interactions and preferences.
  • Location Data: Used to improve user experience and provide relevant services.
  • Marketing Data: Users may receive promotional messages if they opt in.

3. How We Use Your Information

We use collected data for:

  • Account creation and verification
  • Connecting nannies with parents
  • Conducting background checks and screening nannies
  • Providing customer support
  • Sending marketing and promotional materials
  • Improving our services through analytics

4. Data Sharing

  • Nani.Care does not sell, rent, or share user data with third parties.
  • User data is stored securely and accessed only by authorized personnel.

5. Data Retention

  • We retain user data as long as necessary to provide services and comply with legal requirements.
  • Users may request account deletion, which will remove their personal data from our systems.

6. Cookies and Third-Party Tracking

  • Nani.Care uses third-party analytics and tracking to improve platform performance.
  • Users can manage cookie preferences in their browser settings.

7. Data Security

  • We implement security measures to protect user data from unauthorized access, disclosure, or destruction.

8. User Rights

Users have the right to:

  • Access and update their personal data.
  • Request deletion of their account.
  • Opt-out of marketing communications.

9. Compliance with GDPR

  • As Nani.Care operates in Switzerland, we comply with GDPR regulations for data protection.

10. Contact Information

For privacy-related inquiries, contact us at:
📍 Address: Balgriststrasse 92, 8008 Zurich, Switzerland
📧 Email: k@nani.care